**Refund Policy – Clothing Mart**

At **Clothing Mart**, we prioritize customer satisfaction and strive to ensure a hassle-free shopping experience. Our refund policy outlines the terms and conditions under which refunds may be issued.

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### **Eligibility for Refunds**
Refunds are available under the following conditions:
1. **Defective or Damaged Products**: If you receive a product that is defective, damaged, or incorrect.
2. **Return Period**: Products must be returned within **7 days** of delivery.
3. **Original Condition**: Items must be unused, undamaged, and in their original packaging with all tags intact.

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### **Non-Refundable Items**
Refunds are not applicable for the following:
– Items purchased on clearance or sale.
– Products damaged due to misuse or mishandling after delivery.
– Personal care or hygiene-related products (if applicable).

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### **How to Request a Refund**
To request a refund:
1. Contact our customer service team via **WhatsApp** or **Phone** at **01721-241104**, or email us at **clothingmart10@gmail.com**.
2. Provide the following details:
– Order number or proof of purchase.
– Reason for the refund request.
– Photos of the defective or incorrect item (if applicable).

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### **Refund Process**
1. Once we receive the returned product, our team will inspect it to verify eligibility.
2. Approved refunds will be processed within **7-10 business days** and issued to the original payment method.
3. Customers will be notified via email or phone once the refund is initiated.

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### **Shipping Costs for Returns**
– If the return is due to our error (e.g., defective or incorrect product), we will cover the return shipping costs.
– For other reasons, customers are responsible for return shipping charges.

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### **Contact Us**
If you have questions or need assistance with a refund, feel free to reach out:
– **Phone & WhatsApp**: 01721-241104
– **Email**: clothingmart10@gmail.com
– **Facebook**: [Clothing Mart Facebook Page](https://www.facebook.com/Clothingmart2?mibextid=ZbWKwL)

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We appreciate your understanding and cooperation. Thank you for shopping with **Clothing Mart**!